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Delivery Information

UK Mainland Delivery

Orders are dispatched very promptly and usually take 2-3 working days (Subject to stock availability) Your order its checked vigorously throughout packing and with the majority of our bird feed and suet products been made on our premises daily, your sure to receive the freshest possible wild bird food.

 

We`ve made our delivery charges simpler and cheaper so you can fill up for less, please see below for our NEW delivery charges and offers.

 

Delivery Charges for DL, YO, NE Postcodes ( Local to our factory )

If you live within a DL, YO, or NE postcode we currently have the following offers and delivery charges for you:

Orders below £4.99 will incure our NEW smaller delivery charge of just £4.99 per order. No weight limits

Orders above  £4.99 are FREE DELIVERY. No weight limits, just FREE.

 

Delivery charges for all other Uk Mainland postocdes:

Orders below £39.00 will incure our NEW smaller delivery charge of just £4.99 per order. No weight limits

Orders above £39.00 are FREE DELIVERY. No weight limits, just FREE.



PLEASE NOTE: During exceptional circumstances or weather conditions both standard and guaranteed delivery services may be suspended and in this case no late delivery claim will be entered into.

Delivery times

Monday to Friday (excluding bank holidays) 8am - 5pm.

All orders are normally despatched within 24 hours of order confirmation. Orders for the next working day must be on our system by
11am on the day of despatch (next working day delivery is available Monday – Friday.

You will be shown a list of available delivery options and prices during the checkout process. All orders placed after the cut-off time of 3pm on Friday and over the weekend will be despatched on Monday. If Monday is a bank holiday this would then be Tuesday.

Upon your order being despatched you will then be emailed a tracking number so you are aware that your goods are on there way to you.
To get the best possible delivery deal for you the customer, we use a combination of different courier and postal companies including, Yodel, City Link, TNT and the Royal
mail.

Non- Delivery

All claims for shortages and / or non- delivery must be made by telephone within 48 hours of receipt and then in writing within 7 days, otherwise claims cannot be entered into. We will do our upmost to resolve any such situations speedily, efficiently and amicably.

We sadly do not currently offer delivery to the below areas:

Scottish Islands

Scotish Highlands

Northern Ireland, Isle man & Scilly Isles

Southern Ireland

Isle of Wight

Channel Islands
 

International Shipping
Unfortunately we do not ship our products outside the U.K. at this present time but we are working hard towards offering this service in the near future, we do apologise for the inconvenience this has caused.

If you are unclear with any issues concerning delivery charges, please don’t hesitate to contact us via:

Call our customer order line on: 0800 246 5251

Or

Email us at: sales@winstonwilds.com

Lines are open from
9am to
5pm weekdays and closed on Saturdays with an answer machine been used to record calls out of office hours. We are here to help with any issues you may have, please don’t hesitate to call us.

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